How can we help?

Find help for access, menu synchronization, content review, publishing, privacy, and account controls.

Elus Food · CONECTALAB TECNOLOGIA APLICADA LTDA

Access and restaurants

Sign in with your Elus account. You only see restaurants where your account has active access. If one is missing, ask an owner or administrator or contact support.

Menu synchronization

Connect a supported menu source, review the imported catalog, and correct details. Local corrections remain visible when a newer source value needs your decision.

Content and publishing

Review AI-assisted captions and images. You can publish manually, use a schedule you approved, or enable a revocable Autopilot policy for eligible channels. TikTok and flows that require additional confirmation remain manual.

Privacy and deletion

In the app or on the public deletion page, you can request deletion of your personal data and memberships in Elus Food, or of your shared identity, personal data and memberships across Elus. Shared workspace content is deleted only through an authorized owner action.

Contact support

Include your account email and a short description. Never send passwords, verification codes, or social-network access tokens.

Email [email protected]